What makes your sandals good for hiking and water?
Our sandals use a zero-drop footbed and a grippy, Vibram-grade outsole that holds on wet rock and loose dirt. The adjustable strap system locks your foot in place so the shoe stays put from ridge to river.
How do I find the right size?
Each product page includes a sizing guide. Our straps are fully adjustable to fit a wide range of foot shapes. If the fit is not right, returns are free within 60 days.
Do you offer free shipping?
Yes. Every order ships free worldwide with no minimum. Import duties and customs fees are covered by us.
How long does delivery take?
Orders ship within 1-3 business days and typically arrive within 6-12 business days, depending on your location. Tracking is emailed when your order leaves the warehouse.
What is your return and refund policy?
You can return items within 60 days of delivery using a free prepaid label. Once received, refunds are issued within 5-10 business days to your original payment method.
What is the Rock Solid Warranty?
Every pair is backed for life against manufacturing defects. If something fails under normal use, contact us and we will make it right.
What is the Re-Soul program?
Re-Soul is our sole-rebuilding service. Instead of tossing worn shoes, send them in and we refresh the outsole so they are ready for more miles — less waste, more adventure.
How do I care for my sandals or clogs?
Rinse off mud and salt after use, air dry away from direct heat, and re-tighten straps as needed. Leather clogs benefit from occasional conditioning to stay supple.
Which payment methods do you accept?
We accept major credit cards, PayPal, and other secure options at checkout. All payments are encrypted and PCI-compliant.
Are your products eco-friendly?
Yes. We use plastic-free packaging made from algae materials and soy ink, and we give 1% of sales to grassroots environmental nonprofits through 1% For The Planet.
